Privacy Policy

Effective Date: January 1, 2026

ERPFLO ("we", "our", or "us") operates the ERPFLO ERP application for Chartered Accountant firms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform.

1. Information We Collect

a) Personal Information

• Name
• Email address
• Phone number
• Firm details
• Login credentials

b) Business Information

• Client data entered by CA firms
• Billing and invoice data
• Compliance and tax-related information
• Uploaded documents

c) Device Information

• Device type
• Operating system
• App usage data
• IP address

2. How We Use Your Information

• To provide ERP services
• To manage user accounts
• To improve app performance
• To provide customer support
• To send important updates
• To ensure security and prevent fraud

3. Data Storage & Security

We implement industry-standard security measures including encryption, secure servers, and restricted access controls to protect your data. However, no method of transmission over the internet is 100% secure.

4. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share information only:

• With service providers assisting in operations
• If required by law or legal process
• To protect rights and safety

5. Third-Party Services

Our app may use third-party services such as hosting providers, analytics tools, or payment gateways. These providers have their own privacy policies.

6. Data Retention

We retain user data as long as the account remains active or as required by applicable laws.

7. User Rights

You have the right to:

• Access your data
• Request correction
• Request deletion
• Withdraw consent

8. Account Deletion

Users can request account deletion by contacting us at support@erpflo.com. Upon request, we will delete or anonymize data within a reasonable timeframe, unless legally required to retain it.

9. Children's Privacy

ERPFLO is not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this policy from time to time. Users will be notified of significant changes through the app or website.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: pramody070@gmail.com
Company Name: Crudpixel Technologies Pvt Ltd (OPC)
Location: Vashi, Navi Mumbai, India.